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Terms & Conditions

Observe: Users need unambiguous meanings. Expand: Align with industry norms and CA expectations. Reflect: Define core terms used throughout.

  • Operator: The company operating the website and services available at king-maker-ca.com under offshore gaming authorization(s) disclosed in these Terms.
  • Website: The domain and subdomains of king-maker-ca.com and its platform interfaces (web, mobile).
  • User/Player: Any natural person who creates an account or uses the services.
  • Account: A registered user profile enabling deposits, wagers, and withdrawals.
  • Bet/Wager: A stake placed on casino games or live casino events offered on the Website.
  • Bonus: Any promotional value (e.g., bonus cash, free spins, vouchers) credited subject to specific conditions.
  • Real-Money Balance: Cleared, withdrawable funds in the Account.
  • Bonus Balance: Restricted funds subject to wagering or other conditions.
  • Wagering Requirement: The total amount that must be staked before Bonus and related winnings become withdrawable.
  • KYC/Verification: Know-Your-Customer checks including identity, age, address, payment ownership, and source of funds.
  • Restricted Location: Any jurisdiction where our services are prohibited, including Ontario, Canada.
  • Malfunction: A technical or systemic error, including RNG or connectivity faults; "malfunction voids all plays and pays."

Account Registration

Observe: CA age rules vary by province. Expand: Add KYC, accuracy, security, location restrictions. Reflect: Provide compliant, practical steps.

  • Eligibility: You must be of legal gambling age in your province/territory and at least 18. In Canada, the legal age is generally 19, except Alberta, Manitoba, and Quebec (18). Access from Ontario is prohibited; do not use VPNs or similar tools to bypass geolocation.
  • Creating an Account: Submit accurate personal data; confirm your email; complete KYC (photo ID, selfie, proof of address, and payment ownership). We may request source-of-funds/source-of-wealth information consistent with anti-money laundering standards.
  • One Account Rule: One account per person, household, IP/device. Duplicate or shared accounts may be closed and bonuses voided.
  • Security: Keep credentials confidential; you are responsible for Account activity. Enable available security features and notify us of any suspected compromise.
  • Accuracy & Updates: Maintain accurate details and promptly update changes (address, payment methods). We may suspend the Account until verification is completed satisfactorily.
  • Responsible Play: You may request deposit, session, loss limits, time-outs, or self-exclusion via support. We may apply cooling-off or self-exclusion measures where risk is identified.

Betting & Gameplay Rules

Observe: Users need fair rules and conduct standards. Expand: Include acceptance, modification, cancellations, chat conduct, malfunction policy. Reflect: Align with supplier game rules and CA user protections.

  • Offer & Acceptance: A bet is accepted when our servers confirm receipt and display the updated balance. On disconnection before confirmation, the wager may be unplaced; check your history to confirm outcome.
  • Limits & Availability: Minimum/maximum stakes and game availability are shown in-game or in the cashier. We may adjust limits or suspend markets/games without prior notice.
  • Modification/Cancellation: Once accepted, bets cannot be changed or cancelled by the Player. We may cancel where obvious error, malfunction, regulatory obligation, or integrity risk is identified; voided stakes are returned to the Real-Money Balance.
  • Game Rules: Each game's rules (including RTP and paytables) are provided by the supplier and prevail in case of conflict. RNG-based games use certified randomization as provided by licensed suppliers.
  • Malfunction: Malfunction voids all plays and pays. If an error credits funds incorrectly, we may reverse the transaction and adjust balances retrospectively.
  • Conduct: Abuse, threats, discrimination, spamming, collusion, botting, advantage play, or fraud are prohibited, including misuse of VPNs, chargebacks, or multiple accounts. Live chat must remain respectful and lawful.
  • Taxes: You are responsible for assessing and meeting any tax obligations that may apply under your local laws.

Bonus Terms

Observe: Promotions require clarity on activation and wagering. Expand: Include timeframes, prohibited play, stacking limits, abuse safeguards. Reflect: Use general rules with per-offer specifics controlling.

  • Activation: Bonuses activate per offer-specific instructions. Eligibility criteria (method, region, timeframe) apply. Where required, opt-in is mandatory.
  • Wagering & Time Limits: Wagering requirements, game contributions, and expiry periods are stated in each offer. Unmet requirements by expiry cause forfeiture of the Bonus and associated winnings.
  • Stake Contribution: Not all games contribute equally. Table, live casino, and low-risk bets often contribute at reduced or 0% rates; see each offer's contribution table.
  • Bet Caps & Irregular Play: Maximum bet while wagering and prohibited strategies (e.g., single high-variance bets, hedging, minimal risk wagering) are defined per offer. We may remove a Bonus and void associated winnings for irregular play or breach.
  • Bonus Order: Unless stated otherwise, Real-Money Balance is used first, then Bonus Balance. Cancelling a Bonus may remove pending Bonus winnings.
  • Stacking & Combining: Promotions cannot be combined unless explicitly permitted. Each offer's terms prevail over these general Bonus Terms where they differ.

Payments & Withdrawals

Observe: CA users expect clarity on methods, timing, AML/KYC. Expand: Address cards, e-wallets, bank transfer, crypto, limits/fees, chargebacks, refunds. Reflect: Provide conservative, accurate ranges and compliance caveats.

  • Methods: Supported options may include cards, e-wallets, bank transfers (including Interac e-Transfer where available), and select cryptocurrencies. Availability varies by location, verification status, and provider.
  • Deposits: Limits are shown in the cashier and may vary by method. A deposit is final when confirmed by our payment processor. We may hold funds until KYC is completed.
  • Withdrawals: Withdraw via the same method used to deposit where feasible ("return to source") and in the Account holder's name. Processing is typically 1-3 business days after successful KYC; additional banking time may apply. We may segment or postpone payouts pending risk or compliance checks.
  • Crypto: Blockchain confirmations and network fees apply. Value may fluctuate; you bear volatility risk. We process amounts per the rate and method displayed at the time of transaction.
  • Fees: We aim to disclose any Operator fee before confirmation. Third-party provider or network fees may apply and are your responsibility.
  • Chargebacks & Refunds: Unauthorized payment claims must be reported promptly. Chargebacks may lead to suspension, recovery of costs, and voiding of bonuses. Erroneous credits will be reversed.
  • AML/CTF: We apply risk-based controls consistent with applicable AML standards and FATF guidance. We may request source-of-funds/wealth evidence and decline transactions not meeting our compliance criteria.

Limitation of Liability

Observe: Balance fairness obligations with risk exclusions. Expand: Cover outages, third-party failures, cap damages. Reflect: Make the cap explicit and reasonable.

  • Fairness: We will provide services with reasonable skill and care, credit valid winnings per game rules, and maintain accurate transaction records.
  • No Warranty: Services are provided "as is." We do not warrant uninterrupted access or error-free operation. Scheduled and unscheduled maintenance may occur.
  • Exclusions: We are not liable for losses arising from internet, device, power, or third-party network failures; malware on your device; or events beyond our reasonable control.
  • Maximum Liability: To the fullest extent permitted by law, our aggregate liability for any claim relating to a specific wager shall not exceed the amount of that wager. We exclude indirect, special, or consequential damages.
  • Mandatory Rights: Nothing limits rights that cannot be excluded under mandatory Canadian consumer protection or privacy laws applicable to you.

Intellectual Property Rights

Observe: Users must know usage limits. Expand: Protect content, software, brands. Reflect: State scope and prohibitions.

  • Ownership: All content, software, graphics, logos, and trademarks on king-maker-ca.com are owned by the Operator or its licensors and are protected by applicable IP laws.
  • License: We grant a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial entertainment.
  • Restrictions: Copying, modifying, reverse engineering, distributing, framing, scraping, or creating derivative works from the Website content or software is prohibited without prior written consent.

Privacy & Data Protection

Observe: Reference privacy rules applicable in CA. Expand: Cross-border transfers, consent, rights. Reflect: Point to controlling policy.

  • Policy: Our collection and use of personal data are governed by our Privacy Policy, which forms part of these Terms. Please review it before using the services.
  • Compliance: We process data in accordance with applicable privacy laws, including PIPEDA and any mandatory provincial requirements (e.g., Quebec Law 25 for Quebec residents), where such laws apply to our activities.
  • Transfers: Data may be processed outside Canada. We use appropriate safeguards consistent with applicable law.

Changes to Terms

Observe: Updates need clear notice. Expand: Method of notification, effectivity, user choice. Reflect: Provide opt-out via account closure.

  • Updates: We may modify these Terms as needed (e.g., legal, technical, operational reasons). Material changes will be notified via email (if available) and/or a prominent on-site banner.
  • Effective Date: Unless stated otherwise, changes take effect no sooner than 14 days after notice. Continued use after the effective date constitutes acceptance.
  • If You Disagree: You may stop using the services and request account closure and withdrawal of any eligible Real-Money Balance before changes take effect.

Termination & Suspension

Observe: Provide fair grounds and procedures. Expand: Notice, funds handling, AML/self-exclusion. Reflect: Protect both parties and comply with law.

  • Our Rights: We may suspend or close Accounts for legal/regulatory reasons; KYC/AML concerns; self-exclusion; fraud, bonus abuse, chargebacks; prohibited jurisdictions (including Ontario); multiple accounts; or breach of these Terms.
  • Your Rights: You may request closure at any time via support. Self-exclusion will be applied upon confirmation and cannot be revoked during the exclusion period.
  • Funds on Closure: Subject to legal holds and verification, we will return any eligible Real-Money Balance to the original payment method. Bonus Balance and related winnings may be forfeited on breach.
  • Notice: We will provide notice of suspension/closure where lawful and feasible. We may withhold funds where required by AML/CTF or other legal obligations and report suspicious activity to relevant authorities.

Governing Law & Jurisdiction

Observe: Cross-border services require clear governing law and dispute path. Expand: Offshore licensing with Canadian mandatory law caveat. Reflect: Provide internal resolution, ADR, and small-claims carve-out.

  • Licensing Disclosure: As of October 2025, the Operator discloses reliance on offshore authorization(s): Gaming Board of Anjouan, licence no. ALSI-152406028-F12; a Curaçao authorization is claimed but status requires clarification. The service is not licensed by iGaming Ontario (AGCO) and is not offered in Ontario.
  • Governing Law: To the extent permitted, these Terms are governed by the laws of Curaçao or Anjouan (as applicable to the licence under which services are provided), excluding conflict-of-law rules. Mandatory consumer protection and privacy laws of your Canadian province/territory apply to the extent they cannot lawfully be waived.
  • Dispute Resolution: First contact support@king-maker-ca.com or complaints@king-maker-ca.com. If unresolved within 8 weeks, disputes may be referred to binding arbitration seated in Curaçao (or Anjouan where applicable), under simplified rules of a recognized arbitration institution, in English. Nothing prevents you from bringing an eligible claim in a court of competent jurisdiction where such right is guaranteed by mandatory law (e.g., provincial small claims court).
  • Time Limits: Any claim must be brought within two (2) years from when it arose, unless a shorter mandatory period applies.

Contact Information

Observe: Provide reachable channels. Expand: Include emails, live chat, and disclosure re postal address. Reflect: Keep data consistent with provided information.

  • Customer Support (24/7): support@king-maker-ca.com
  • Complaints: complaints@king-maker-ca.com
  • Live Chat: Available via the Website help center.
  • Telephone: Not available at this time.
  • Mailing/Legal Address: Not specified. If you require a postal address for legal correspondence, please request it via the above contacts so we can provide the appropriate details.

Regional Compliance Note (Canada): The services at king-maker-ca.com are offered to users in Canada outside Ontario only. You must be physically located in a permitted province/territory, of legal gambling age (generally 19; 18 in AB/MB/QC), and comply with local laws. Use of VPNs, proxies, or similar tools to circumvent geolocation is prohibited. Access from Ontario is not permitted and may result in voided bets and account action, with return of stakes where feasible and lawful.